A Los Angeles County Hyundai dealership that had customer vehicles towed from its store at customers’ expense during the coronavirus outbreak has separated from the Korean automaker and is no longer selling its vehicles, according to Hyundai. The dealer’s website also does not list any new Hyundai vehicles for sale.
Business ties between Nissani Bros. Hyundai in Culver City and Hyundai Motor America had already deteriorated before the March incidents in which customers who had dropped off cars for service complained that their vehicles were towed away and they were hit with large fees, according to the Los Angeles Times.
One customer, quoted by the Times, said she had dropped off her car for service with an engine problem, only to find out later that she owed thousands of dollars to a towing company. An unnamed dealership employee told the newspaper that it had tried to contact customers before having their vehicles towed because the store was closed.
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