Hotels are cautiously reopening for the summer travel season, but it’s anything but business as usual in the hospitality industry.
Last week, the American Hotel & Lodging Association (AHLA) introduced its Safe Stay guidelines developed under the guidance of an advisory council that includes Accor, InterContinental Hotels Group, Marriot International, Omni Hotels & Resorts and Walt Disney. Now, the health and cleaning guidelines are being adopted by thousands of hotels, with many choosing to go beyond its recommendations.
Getting to your hotel
Arriving by air? There’s a chance your hotel has started cleaning the area around you before you’re even left the airport. Sandals Resorts identified 18 key touch points — or points of high contact — for extra cleaning, starting with airport lounges and vehicle transfers. Many hotels are increasing the frequency of airport transfers to reduce the number of passengers in each vehicle too.
Dallas’s Hotel Crescent Court is suspending valet…