According to the bank’s press release, “Using the service on WhatsApp, retail customers can check their savings account balance, last three transactions, credit card limit, get details of pre-approved instant loan offers and block/unblock credit and debit card in a secure manner with end-to-end encryption for all messages. Additionally, they can also get details of the nearest three ICICI Bank ATMs and branches in their vicinity. The customers can do all of these while they are on the social platform.”
At a time when the entire country is on lockdown to stop the spread of the coronavirus, this sort of a service can come in handy. This is because to access this service you do not have to access your Net banking, visit the branch or use the IVR service to avail these services.
“Our retail customers can execute a host of their banking requirements…
