They also said the shelves were bare, so they could not get their hands on hygiene essentials.
Following a call by the public, the retailer had allowed for a shopping slot for the elderly yesterday, from 7am.
But those who got up to visit the store complained that the shelves were empty.
Pensioner Walid Josephs said there was no toilet paper.
“I spoke to the manager and said: ‘I thought you would make a special effort for us pensioners, as we would be here at 7am.’”
Another pensioner, recorded on video, said the “elderly hour” was a “ploy” to get old people to buy.
“It’s about the money,” she said.
The video of her expressing her frustration was sent to Pick n Pay.
Retail executive for marketing at Pick n Pay John…